Account Deletion

Delete your account from the app

1. Open the App and sign in.
2. Go to Account.
3. Tap Delete account at the bottom of the screen.
4. Confirm. Your account is deleted immediately and you are signed out.

This cannot be undone. You will no longer be able to sign in with this account.

If you no longer have the app installed

Email andrei@slh-us.com from the address associated with your account, or include the phone number you sign in with, and ask us to delete your account. We verify that the request comes from the account holder, then complete deletion within 30 days.

What is deleted

Name, email address, phone number

Erased from your account record.

Password and sign-in credentials

Erased. The account can no longer be used to sign in.

Driver profile details

Erased.

Active sessions and push notification registrations

Deleted.

What is kept, and why

Inspection reports, including their photos, timestamps and locations

Kept, but no longer linked to you.

A pre-trip inspection report is a compliance record for the vehicle and the motor carrier, not only a personal document, and carriers are required to retain these records. So deleting your account removes you from those reports rather than destroying them: your name, email address and phone number are stripped out, and the report remains on file for the vehicle and the carrier.

Retention follows the carrier's applicable recordkeeping obligations, as described in our Privacy Policy.

How long deletion takes

• In the app: immediately.
• By email request: within 30 days of us verifying the request.
• Backups: deleted data may remain in encrypted system backups for a limited period, until those backups expire on their normal schedule. It is not restored to live systems.

Questions

Contact andrei@slh-us.com.